top of page
  • What is Hibiscus Pet & Co. Club?
    Hibiscus Pet & Co. Club is a free rewards program. It allows you to earn rewards from your online purchases and redeem points for money off of your purchase.
  • How do I join Hibiscus Pet & Co. Club?
    Membership registration is available through the website. Sign up by clicking the star in the bottom left corner.
  • What are Hibiscus Petals?
    Hibiscus Petals are points you receive after you make a purchase through our website.
  • How do I earn Hibiscus Petals?
    Ways to earn Hibiscus Petals: -Share on Facebook for 100 Hibiscus Petals -Follow on Instagram for 100 Hibiscus Petals -Like on Facebook for 100 Hibiscus Petals -Celebrate a birthday for 100 Hibiscus Petals -Place an order - Every $1 spent earns you 5 Hibiscus Petals
  • How do I redeem Hibiscus Petals?
    For every 200 Hibiscus Petals, you earn $1 back in rewards. Earn a 30% off coupon for every 1000 Hibiscus Petals redeemed. To redeem points: 1. Log into your account on our site 2. Click on the star in the bottom left corner to open the rewards panel 3. Click on All Rewards 4. Click Redeem 5. Upon clicking redeem, you will be taken to a page that shows the coupon code with a button to Apply code which will automatically apply that coupon code at checkout
  • Do Rewards or Offers expire?
    Customer rewards will expire after 6 months. Expired Rewards will not be replaced and Rewards will not be re-issued after use.
  • What is the Referral Program?
    The existing customer gets their reward once the friend makes their first order. Friends referred through the program will receive a 15% off coupon and the referring customer will receive a 30% off reward after their friend makes a purchase.
  • How does the Referral Program work?
    1. Hibiscus Pet & Co. Club member refers their friend by sending them their referral URL. 2. When customer B clicks the URL and enters their email, they will get their reward. They will then have the ability to click 'Apply Code' - which directly adds the code to their shopping cart. 3. If they then go on to make a purchase, the Advocate (Hibiscus Pet & Co. Club member) will get their reward. Note that the friend does not need to create an account, nor use the friend reward that they redeemed in order to complete the referral. They would just have to make a purchase!
bottom of page